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Apple lanza un programa de reemplazo de pantallas defectuosas para el iPhone 11

Killian Bell

Apple recientemente lanzó un nuevo programa de reemplazo de pantalla para dispositivos iPhone 11 para abordar un problema que hace que un «pequeño porcentaje» de las pantallas del iPhone 11 dejen de responder al tacto.

Apple dice que ha determinado que un pequeño porcentaje de las pantallas del iPhone 11 pueden dejar de responder al tacto debido a un problema con el módulo de pantalla. Los dispositivos afectados se fabricaron entre noviembre de 2019 y mayo de 2020.

Aquellos con modelos de ‌iPhone 11‌ que presenten este problema pueden tener dispositivos elegibles reparados por Apple. Los propietarios de un iPhone 11 pueden usar el verificador de número de serie disponible a través del documento de soporte de Apple para ver si sus dispositivos son parte del programa de reemplazo. Para los dispositivos que son elegibles, Apple o un proveedor de servicios Apple autorizado proporcionará el servicio sin cargo.

Los clientes con modelos de ‌iPhone 11‌ que necesiten servicio pueden encontrar un proveedor de servicios autorizado por Apple, programar una cita distribuidor autorizado de Apple o comunicarse con el soporte técnico de Apple para organizar una reparación por correo. El programa cubre los dispositivos ‌iPhone 11‌ afectados durante dos años después de la primera venta minorista de la unidad, y aquellos que pagaron para reparar sus dispositivos pueden comunicarse con Apple para solicitar un reembolso.

Si tienes problemas con la pantalla de tu iPhone 11, verifica ahora mismo.

Escrito por Julian Ramirez

Community manager y curioso por la tecnología

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